Creating messages

From the dashboard, click + New Message to open the composer:

1. 1

   Name it

   For your own reference — recipients never see this.

2. 2

   Write the message

   Pick a starting point from Templates, or write your own. Drop in {{first_name}} or {{full_name}} to personalize it per recipient — the composer shows a live preview of how it'll read. One emoji can lead the message, via the smiley button next to the character count.

   Plain text fits 160 characters per SMS segment; adding an emoji or certain accented characters switches the whole message to a format that fits about 70 characters per segment. Messages are capped at 2 segments — the composer shows a live count and warns you before you go over.

3. 3

   Set a schedule

   Once, daily, weekly, monthly, or annual — see Schedule types for what each one means and how often it actually sends.

4. 4

   Choose recipients

   One or more contacts, or a whole group (Together, Together+, and Teams only) — see Contacts & Groups.

5. 5

   Save it

   It starts Active by default — flip the Status toggle first if you'd rather save it paused.

Quick edits: from the message list, click directly on a card's schedule or recipients to change just that piece without opening the full editor. Click anywhere else on the card to open the full editor, or drag a card between the Active and Paused sections to turn it on or off.